Contact us

Extended return period until January 31, 2025 for orders placed
between November 21, 2024, and January 1, 2025.

We are currently experiencing a high volume of returns at our warehouse, which means processing times for returns are longer than usual.

If your return reached us some time ago, we can assure you that it will be processed soon.

If you wish to make a return, file a complaint, or exchange, we direct you straight to our portal where you can easily register your case.

To contact us via email, click on the case type that matches your questions in the bottom right corner of the page.

(Sometimes our mail get marked as spam, please check your spam folder if you feel like your response has taken to long)

Our goal is to reply within 24 hours, Monday - Friday 8AM - 5PM CET.

Check if our FAQ can help you!